Welcome Independent Living Policies
We are regulated by the Care Quality Commission and are authorised suppliers of care to Calderdale MBC, Bradford MBC, Lancashire County Council and Calderdale NHS CCG. We also use independent quality compliance experts NetworkCare from Leeds as a means of testing our business governance and quality assurance processes. We are independently inspected a minimum of 4 times per year as well as carrying out our own regular audit of care. ELCONS – Employment Law Consultants supports us with our personnel policies and employee relations. And of course all our staff have a full enhanced DBS check.
Our policies and procedures provide us with a framework which underpins our naturally informal and helpful approach to caring for our customers. They are not the most riveting of reads but please feel free to browse through them and offer any suggestions for improvement.