First of all, we care.
Welcome Independent Living is different because we are local, independent, and employee-owned. Our carers are part of your community, which means they understand your area, your needs, and the
best ways to support you.
Every visit is an opportunity to make someone’s day better. That’s why we go the extra mile.
Quality local care across Calderdale.
We are an innovative company dedicated to delivering the kind of care we’d want for our own loved ones. We’re a community-focussed team and passionate about looking after our local residents. We’re a team of more than 100 individuals delivering 400 to 500 care calls every single day in all weathers to over 180 customers.
Although we’re a business, we put people before profit, we take an innovative approach to care that’s highly personalised whilst maintaining professional standards.
Our five key aims:
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To provide local care using local people, in areas that are difficult to reach.
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To deliver high-quality care with consistency of carers, at times that suit our customers, not us.
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To make social care accessible by maintaining a presence on the retail high street.
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To create an ethical care company that is here for the long run.
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To employ staff with the drive and passion it takes to deliver the very best care, and to keep them happy by looking after them.
Familiar & friendly
The right carer for the right client at the right time.
Always reliable
Our carers are local, so they can always get to you.
Personal touch
From picking up your newspaper to knowing your favourite meals.
Qualified Staff
Our team of carers are not only compassionate and dedicated but also highly trained to deliver the best possible care. Every staff member completes a rigorous induction process and holds industry-recognised qualifications, including the Care Certificate and NVQ Levels 2-5. Ongoing training ensures our carers remain up to date with best practices, providing professional and personalised care for every client. We believe that knowledge, experience, and compassion go hand in hand to deliver exceptional service.
Disability Confident Employer
As a recognised Disability Confident Employer, we are committed to creating an inclusive workplace that supports employees with disabilities. This means ensuring fair recruitment, providing necessary workplace adjustments, and fostering an environment where every employee has the opportunity to thrive. Our approach extends to the care we provide, ensuring that clients with disabilities receive understanding, adaptable, and respectful support tailored to their specific needs.
Accredited by Local Authorities and the NHS
We are a trusted partner for local authorities and the NHS, working closely with them to provide reliable and high-quality care. Our partnerships with Calderdale MBC, Bradford MBC, Lancashire County Council, Rochdale MBC, and NHS organisations ensure that our services meet the highest industry standards. With over 110,000 care visits per year, we are recognised for our consistency, professionalism, and dedication to delivering excellent care.
GMB Union Partners
We believe that a well-supported workforce leads to better care for our clients. That’s why we are proud partners of the GMB Union, ensuring our staff have access to representation, support, and fair working conditions. Our commitment to our employees’ wellbeing means they can focus on what they do best—delivering compassionate and professional care to those who need it most.